10-26-2007, 01:09 PM
Error message:
Multicam surveillance System
Micro-P version not compatible.
Please call your vendor to upgrade your H/W.
Sent: Thursday, March 15, 2007 2:36 PM
Subject: P200703157004 Micro-P
E-mail case: P200703157004
Micro-P
Hello,
Thank you for your submit to GeoVision Technical Support.
For the error message you attached in the mail,
we do have different Micro-P device on the cards, working for different version of software.
Therefore, would you please have your customer take a photo of the front side of his GV card,
tell us which language and software version he's using.
So that we can tell if he is using it correctly.
For any furthur question, please always feel free to contact us.
Thanks!
Best Regards,
GeoVision Technical Support
Joseph Yeh
Multicam surveillance System
Micro-P version not compatible.
Please call your vendor to upgrade your H/W.
Sent: Thursday, March 15, 2007 2:36 PM
Subject: P200703157004 Micro-P
E-mail case: P200703157004
Micro-P
Hello,
Thank you for your submit to GeoVision Technical Support.
For the error message you attached in the mail,
we do have different Micro-P device on the cards, working for different version of software.
Therefore, would you please have your customer take a photo of the front side of his GV card,
tell us which language and software version he's using.
So that we can tell if he is using it correctly.
For any furthur question, please always feel free to contact us.
Thanks!
Best Regards,
GeoVision Technical Support
Joseph Yeh