12-29-2008, 11:01 AM
This is a "FAQ" introduction to common IP network questions:
Question1: What should I do to get my new IP camera up and running?
Answer: IP cameras are easy to setup whether you have an existing network or not. Every IP camera comes with printed userguide and CD software with clear instructions on how to get it up and running. There is also an electronic userguide in the CD with more detailed explanation. The instructions will include: the default IP address, default userid/password, and diagrams of parts and how to connect the camera to your network or PC. The software that comes with the camera will let you configure settings. To install the software: insert the CD that comes with the camera, click "Install" on the menu that pops up. Otherwise browse the CD and run "setup.exe" file.
If there's an existing network (LAN), you should already have a technician who setup that network. That technician will know the subnet address of the LAN, the IP address of the router and how to setup port-forwarding if needed. Think of IP camera as a simple computer (or a network node), some are wireless, but most of them connect to your router or computer using RJ-45 network cable. Click this link for understanding networks: http://www.linksysbycisco.com/static/us/Learning-Center
Question2: I have a network(LAN) but I do not have a network technician now, can GSS help me?
Answer: We can give you initial support on how to setup products you buy from us but remember we do not make most of them. We can help you setup new IP cameras, routers, and switches you bought from us. If you want to use your own equipment with new IP cameras you bought from us, please remember there are many different routers with different settings so we can not know how your network is setup. Meanwhile, if we work on your network or router and something goes wrong that your netwrok stops working, we do not want to be responsible for the downtime or fixing it again. You should always have your network settings written down for reference.
Question3: I have Internet Service Provider who gave me a modem or a router. Can I get help from my ISP.
Answer: Yes, all ISPs have 24/7 tech support. They can help you set up a LAN with Port Forwarding or give you suggestions. If you do not know the "userid and password" of their equipment they can help with that, too. Also an ISP may block some internet traffic from your network, like Port 80 (a web server), it's always good to give them a call for some issues.
Click these links to learn Port Forwarding: http://www.youtube.com/watch?v=Kp-R-eHiQco http://www.portforward.com/english/route...rindex.htm for your router.
Question4: Can GSS help me with repeat or broad technical settings?
Answer: Yes, you can arrange a training session with us by contacting our Management. We will be happy to beef up your video technical skills and general networking needs.
Question5: Do Linksys and Dlink routers come with the same default managment IP address or subnet address?
Answer: No. They are both popular in home and small business use, but Linksys comes with default management IP address of 192.168.1.1 and subnet address of 192.168.1.0. Dlink routers usually come with management IP address of 192.168.0.1 and subnet address of 192.168.0.0. They also come with different default "Userid and Password". Aso some routers come with Firewall built-in, so opening ports and addresses in the firewall besides Port Forwarding is a must.
A subnet is a portion of a network that shares a common address range in order to have security, performance and share the same internet connection.
Question6: What is DDNS (Dynamic Domain Name Service) and how should I set it up for my IP camera or Windows DVR server?
Answer: Dynamic DNS will continually update a text DNS address to point to your IP camera or Webcam Server as the IP changes. DDNS is a nice feature to access network nodes with Dynamic (non-fixed) address from remote locations. With DDNS, one is able to type a text address (easy to remember) on a browser instead of subscribing to a fixed IP address (numbers). The DDNS software will track the dynamic IP address and update it with the registered host name. DDNS converts IP addresses to text address like mydvr.dyndns.org. Registering a host name is free from most of DDNS providers like dyndns, Dlink, Geovision, or no-ip.com. There is no need to use DDNS when fixed Internet IP address exists. Companies with static IP addresses can use regular DNS with their registered domain names and would not need DDNS.
Set fixed internal IP address to all network nodes that need remote access, however one external IP address can be used if Port Forwarding is done correctly. When the cameras connect to a DVR software like NUUO or GeoVision, the port forwarding should be done for the DVR server remote access.
Today, all major routers and some IP cameras come with DDNS feature. Also, Geovision and NUUO DVR software come with their own DDNS feature. If you enable DDNS on the IP camera or on the DVR server, please open the necessary ports on the router. Click this link to watch: http://www.youtube.com/watch?v=IpSYpGG3ajA
Click this link for how to create DDNS account: http://www.youtube.com/watch?v=oYYdDoOnTlE
Question7: I just bought a Zavio or Vivotech IP camera, how do I set them up?
Answer: As noted above, install the CD and run the software to find the camera and configure its settings. If you enable UPNP framework in my "Network Places" on Windows, you should also see the camera in there. If your router's network address is different from the default address of the camera, change the camera IP address to match it.
If you want the camera to work only as wireless, disconnect the network cable to avoid the camera having 2 IP addresses.
Question1: What should I do to get my new IP camera up and running?
Answer: IP cameras are easy to setup whether you have an existing network or not. Every IP camera comes with printed userguide and CD software with clear instructions on how to get it up and running. There is also an electronic userguide in the CD with more detailed explanation. The instructions will include: the default IP address, default userid/password, and diagrams of parts and how to connect the camera to your network or PC. The software that comes with the camera will let you configure settings. To install the software: insert the CD that comes with the camera, click "Install" on the menu that pops up. Otherwise browse the CD and run "setup.exe" file.
If there's an existing network (LAN), you should already have a technician who setup that network. That technician will know the subnet address of the LAN, the IP address of the router and how to setup port-forwarding if needed. Think of IP camera as a simple computer (or a network node), some are wireless, but most of them connect to your router or computer using RJ-45 network cable. Click this link for understanding networks: http://www.linksysbycisco.com/static/us/Learning-Center
Question2: I have a network(LAN) but I do not have a network technician now, can GSS help me?
Answer: We can give you initial support on how to setup products you buy from us but remember we do not make most of them. We can help you setup new IP cameras, routers, and switches you bought from us. If you want to use your own equipment with new IP cameras you bought from us, please remember there are many different routers with different settings so we can not know how your network is setup. Meanwhile, if we work on your network or router and something goes wrong that your netwrok stops working, we do not want to be responsible for the downtime or fixing it again. You should always have your network settings written down for reference.
Question3: I have Internet Service Provider who gave me a modem or a router. Can I get help from my ISP.
Answer: Yes, all ISPs have 24/7 tech support. They can help you set up a LAN with Port Forwarding or give you suggestions. If you do not know the "userid and password" of their equipment they can help with that, too. Also an ISP may block some internet traffic from your network, like Port 80 (a web server), it's always good to give them a call for some issues.
Click these links to learn Port Forwarding: http://www.youtube.com/watch?v=Kp-R-eHiQco http://www.portforward.com/english/route...rindex.htm for your router.
Question4: Can GSS help me with repeat or broad technical settings?
Answer: Yes, you can arrange a training session with us by contacting our Management. We will be happy to beef up your video technical skills and general networking needs.
Question5: Do Linksys and Dlink routers come with the same default managment IP address or subnet address?
Answer: No. They are both popular in home and small business use, but Linksys comes with default management IP address of 192.168.1.1 and subnet address of 192.168.1.0. Dlink routers usually come with management IP address of 192.168.0.1 and subnet address of 192.168.0.0. They also come with different default "Userid and Password". Aso some routers come with Firewall built-in, so opening ports and addresses in the firewall besides Port Forwarding is a must.
A subnet is a portion of a network that shares a common address range in order to have security, performance and share the same internet connection.
Question6: What is DDNS (Dynamic Domain Name Service) and how should I set it up for my IP camera or Windows DVR server?
Answer: Dynamic DNS will continually update a text DNS address to point to your IP camera or Webcam Server as the IP changes. DDNS is a nice feature to access network nodes with Dynamic (non-fixed) address from remote locations. With DDNS, one is able to type a text address (easy to remember) on a browser instead of subscribing to a fixed IP address (numbers). The DDNS software will track the dynamic IP address and update it with the registered host name. DDNS converts IP addresses to text address like mydvr.dyndns.org. Registering a host name is free from most of DDNS providers like dyndns, Dlink, Geovision, or no-ip.com. There is no need to use DDNS when fixed Internet IP address exists. Companies with static IP addresses can use regular DNS with their registered domain names and would not need DDNS.
Set fixed internal IP address to all network nodes that need remote access, however one external IP address can be used if Port Forwarding is done correctly. When the cameras connect to a DVR software like NUUO or GeoVision, the port forwarding should be done for the DVR server remote access.
Today, all major routers and some IP cameras come with DDNS feature. Also, Geovision and NUUO DVR software come with their own DDNS feature. If you enable DDNS on the IP camera or on the DVR server, please open the necessary ports on the router. Click this link to watch: http://www.youtube.com/watch?v=IpSYpGG3ajA
Click this link for how to create DDNS account: http://www.youtube.com/watch?v=oYYdDoOnTlE
Question7: I just bought a Zavio or Vivotech IP camera, how do I set them up?
Answer: As noted above, install the CD and run the software to find the camera and configure its settings. If you enable UPNP framework in my "Network Places" on Windows, you should also see the camera in there. If your router's network address is different from the default address of the camera, change the camera IP address to match it.
If you want the camera to work only as wireless, disconnect the network cable to avoid the camera having 2 IP addresses.