10-13-2009, 08:38 AM
You’re going to want your customer extract the file from his/her dongle
Then you’ll send it to us
Ill forward it to Taiwan
They’ll upgrade it within 3 business days
Ill create a sales order for the upgrade and charge you guys the difference between the two parts
Forward the upgrade to you
You’ll send it to your customer
And then he’ll use the same instructions to upgrade it to more channels
UPGRADING THE DONGLE
The Dongle can be upgraded to include more functions or enhance the system. You need to collect the data from your dongle and send it back to Geovision for an upgrade.
Then you’ll send it to us
Ill forward it to Taiwan
They’ll upgrade it within 3 business days
Ill create a sales order for the upgrade and charge you guys the difference between the two parts
Forward the upgrade to you
You’ll send it to your customer
And then he’ll use the same instructions to upgrade it to more channels
UPGRADING THE DONGLE
The Dongle can be upgraded to include more functions or enhance the system. You need to collect the data from your dongle and send it back to Geovision for an upgrade.
- Each dongle has its own serial number. Find it on the side o the dongle. Later this serial number will be used in naming the files for upgrading.
- Insert the dongle to the computer
- In the GV folder, double-click GVUsKeyUpClient.exe. This dialog box appears.
- To retrieve the data from the dongle, click Select All. The information of the dongle is displayed in the information field. Nothe the displayed number of "HW Serial" should be the same as that on the dongle.
- To save the data to your local computer, click Save Key ID Data. If you habe more than one dongle to upgrade, click Bath Save. Different dongle data will be saved as separate files. The file will be named after the serial number on the dongle and saved as *.out. For example, if a dongle serial number 7116442, the file is named "NVR-7116442.out".
- Send this data file to GeoVision at sales@geovision.com.tw. The Geovision will examine the data file and send an *.in file back to you. The file name also includes the serial number of that dongle. In this example, the data file you will receive is named "NVR-7116442.in".
- After you receive the updated file, insert the correct dongle matching the .in file you receive, and then run GVUsbKeyUpClient.exe.
- Click Select All to read the dongle, click Upgrade and then open the updated file to upgrade the dongle. You can also select more than one dongle in the list and click Batch Upgrade to upgrade them at the same time. Make sure these dongles match the updated files you receive.